How to Use a Dropshipping Virtual Assistant to Grow Your Business

There are several repetitive, time-consuming chores associated with running a dropshipping business. Handling them all on your own will become increasingly tough as new products are added to your catalog, your business expands, and your client base grows.

Moreover, the key element of a successful dropshipping business is robust customer service.

How do you manage all of this like a one-person army? Of course, you cannot, as you, like everyone else, get only 24 hours in a day.

So, what is the solution to this problem? – hire a dropshipping virtual assistant.

Who is a dropshipping virtual assistant?

A Virtual Dropshipping Assistant is a professional who can offer a variety of virtual services to a dropshipping company. For example, customer care, product descriptions, database input, website maintenance, payment and return processing, and even marketing services.

They take care of all mundane as well as complex work and allow you to focus on core business responsibilities.

What do dropshipping virtual assistants do to expand your business?

• eCommerce website content management

Every website needs regular updates, and dropshipping website is no exception. Also, you must ensure new products are regularly reflected on your site. Moreover, you will also need competent SEO methods in place to ensure proper exposure, i.e., a high position in search engine results. Using a virtual assistant team for such activities ensures that everything linked to your web presence is completed on time.

• Live chat support

Chatbots are not new. However, their use as a legitimate customer care tool on e-commerce websites has increased considerably over the last few years.

You might have a contact form and customer care number, but today’s customers appreciate real-time answers.

However, it might happen that you are not available around the clock to solve customer queries. Therefore, you should hire a virtual assistant who provides customer support and cater to their needs.

• Coordinate returns and replacements

The accompanying documents of dropshipping orders contain not only suppliers’ information, but also customer queries about returns or payments. As a result, you might have to mediate between the supplier and the customer.

But why ignore vital business tasks to make a refund when you can hire a virtual assistant?

• Guest posting and link building

Various media websites are eager for high-quality content. So, they allow guest posting and backlinks to your website.

Backlinks act as social proof and allow search engines to believe that your website and content are authentic and worthy. So, a virtual assistant can do everything you want. For example, write a blog, post it on guest blogging sites, and earn backlinks, taking your site to the top of the SERP.

Final thoughts!

Growing a business will take time, but with some help, you can speed up the process.

Moreover, if you discover that you can better spend your time on other things while someone else does the mundane task, do not hesitate to hire a virtual assistant to do it for you.

Follow the mantra– do what you can do best, and outsource the rest!